AI assistants that
truly understand
your
business
Create, train and publish AI assistants in minutes. Serve customers 24/7 via chat on your site or WhatsApp, with AI that learns from your documents, FAQs and history.
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IA — Chat principal
Features
Everything for smart,
scalable customer service
Multiple independent assistants
Create specialized bots for sales, support, FAQ, scheduling or any function. Each assistant has its own personality, knowledge base and AI settings.
- Custom name, avatar and tone of voice
- Detailed system instructions
- AI temperature and creativity control
- Full conversation history per assistant
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IA — Editor de bot
Trainable knowledge base
Feed your assistant with documents, PDFs, URLs, FAQs and free text — or let Aurora scan your website on its own. The AI indexes and learns automatically, answering precisely based on what you taught it.
- Automatic website scan (pages, brand color and FAQ)
- Upload PDFs, DOCX and TXT
- Import a single URL
- Structured Q&A FAQs
- Real-time updates
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IA — Base de conhecimento
Take over the conversation
Monitor conversations in real time and take control whenever needed. The bot stops replying automatically once a human joins the conversation.
- Live conversation panel
- New message notifications
- One-click bot ↔ human handoff
- Full conversation history
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IA — Assunção ao vivo
Widget for any website
Paste 2 lines of code on your site and have a professional chat running. Customize colors, welcome message and position with no coding.
- Integration via JavaScript snippet
- Customizable colors and theme
- Multi-language support
- Secure HTTPS and iframe
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IA — Widget de integração
Skills: your assistant also takes action
Beyond replying, your assistant can perform real actions during the conversation — straight into your CRM and your automations, without leaving the chat.
- Automatically creates contacts and deals in the CRM
- Applies tags and moves the sales pipeline
- Triggers Aurora Flow automations in real time
- Hands off to a human agent when needed
Skills
Your assistant doesn't just talk,
it takes action
13 skills that connect the conversation straight to your CRM and your automations — configurable per assistant, no code needed.
Create contact
Automatically saves the lead's name and phone to Aurora Lead.
Assign member/team
Assigns the conversation to a team member or team.
Send WhatsApp
Sends a message to the contact via Aurora Lead after capture.
Scheduling
Detects scheduling intent and creates the task on the CRM calendar.
Apply tag
Automatically classifies the contact based on the conversation.
Move pipeline
Moves the contact to another stage of the sales funnel.
Save summary
Logs a conversation summary in the contact's notes.
Create deal
Opens a deal linked to the contact in the CRM.
Send form
Displays a data-collection form right inside the chat.
Trigger flow
Starts an Aurora Flow automation configured in the system.
AI instruction
Injects an instruction mid-conversation to guide the reply.
Notify team
Sends an alert on the dashboard when something important happens.
Human handoff
Notifies the customer and pauses the AI until an agent takes over.
Analytics
Understand every
conversation and improve
continuously
Complete dashboards with performance metrics, satisfaction, volume by time of day, top questions and much more. Data to make decisions, not just to look at.
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IA — Analytics
